Privacy Policy

KUDUEX PLATFORM — PRIVACY POLICY
Last Updated: [2025]
1. Introduction
Kuduex Platform (“Kuduex”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website, mobile application, or any other related services.
By using Kuduex, you agree to the practices described in this policy.
2. Who We Are
Kuduex Platform is a digital asset and cryptocurrency exchange based in Nigeria.
We provide users with tools for buying, selling, and trading cryptocurrencies securely and efficiently.
For any questions about this policy, contact us at:
📧 kuduexinfo@kuduex.com
3. Data We Collect
We may collect the following types of information:
a. Personal Identification Data

Full name
Email address
Phone number
Residential address
Date of birth

b. Verification (KYC) Data

Government-issued ID
Selfie or facial image
Proof of address

c. Transaction and Account Data

Wallet information
Deposit and withdrawal history
Trading activity

d. Technical Information

IP address
Device type and model
Browser type
Operating system
Access times and location (for security purposes)

e. Analytics and Cookies
We use cookies and analytics tools (including Google Analytics and Firebase) to improve user experience, analyze site performance, and secure our systems.
4. How We Use Your Data
We use your personal information to:

Create and manage your Kuduex account.
Verify your identity (KYC process).
Process cryptocurrency transactions.
Prevent fraud, money laundering, and unauthorized activity.
Communicate important updates about your account or platform changes.
Improve our platform’s functionality and user experience.
Comply with legal and regulatory obligations in Nigeria and other jurisdictions.

5. Data Storage and Security
All user data is securely stored on Kuduex’s own servers located in Nigeria.
We implement strict encryption, access control, and network firewalls to prevent unauthorized access, misuse, or data leaks.
We take reasonable measures to ensure your personal information is protected against loss, theft, and unauthorized modification.
6. Sharing of Data
Kuduex does not share or sell your personal information to third parties.
Your data will only be accessed internally by authorized Kuduex personnel for operational, compliance, and security purposes.
However, we may disclose information:

When required by law or regulatory authorities.
To protect the rights, property, or safety of Kuduex and its users.

7. Cookies and Analytics
Our website and app use cookies and similar technologies to:

Remember your preferences and settings;
Enhance your login experience;
Analyze traffic and performance;
Detect suspicious or fraudulent activity.

You can disable cookies in your browser settings, but some functions may not work properly.
8. KYC and Identity Verification
As part of compliance with anti-money laundering (AML) and Know Your Customer (KYC) regulations, Kuduex verifies user identity through document submission and facial recognition.
This helps us ensure that only legitimate users can access our services and prevents fraudulent transactions.
9. User Rights
As a user of Kuduex, you have the following rights under the Nigeria Data Protection Act (NDPA) and related regulations:

Right to Access: You can request a copy of your personal data.
Right to Correction: You can update or correct your personal information.
Right to Deletion: You may request the deletion of your personal data by contacting us at kuduexinfo@kuduex.com.
Right to Withdraw Consent: You can opt out of marketing or withdraw permission for data usage.
Right to Data Portability: You may request that your data be transferred to another service provider.

10. Data Retention
We retain personal data for as long as necessary to:

Comply with legal obligations;
Resolve disputes;
Maintain security and integrity of the platform.

Once no longer needed, all data will be securely deleted or anonymized.
11. Age Restriction
Kuduex services are strictly intended for users aged 18 years and above.
We do not knowingly collect data from minors.
If we discover that data was collected from a minor, it will be deleted immediately.
12. International Users
Although Kuduex is based in Nigeria, this policy applies to all global users.
We comply with local privacy laws and international standards to ensure user protection across jurisdictions.
13. Changes to This Policy
Kuduex reserves the right to update this Privacy Policy at any time.
We will post updates on our website and mobile app, with the revised effective date.
Continued use of our services means you accept the new terms.
14. Contact Information
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact:
Email: kuduexinfo@kuduex.com
Website: [www.kuduex.com]